FAQ

What if I need to modify my order?

We can only change orders that have not been processed for shipping yet. Once your order is under the status “preparing for shipping”, “shipping” or “delivered”, then we cannot accept any edits to your order.To make changes to your order, please email us at [email protected] or WhatsApp us at 73060 72259

How long does it take to ship my order?

Once you’ve placed your order, it usually takes 24 to 48 business hours to process it for delivery. All products will be delivered in 5-8 days after shipped. You will receive an email with tracking number once the shipment is processed.

How can I track my package?

Once your order is shipped, we will send an email with tracking number. You can track your orders by clicking here

What form of payments are accepted?

We accept Visa, MasterCard, Maestro, Rupay and American Express cards. We also accept Net banking, Cash on Delivery and UPI payments in India. You can chose these payment methods at checkout.

Do you accept international credit cards?

Currently we accept international payments via Paypal. Please use Paypal for international cards.

Do you accept returns/exchanges?

It is very difficult for a small business to accept returns. We do not accept returns unless the product is damaged or item delivered is wrong. We currently do not have an option for a reverse pick up and you will be responsible for sending the product.

How to return and replace the product?

Email us the details with pictures within 3 days to [email protected] We will replace the product once it is received and checked by our quality control team.

How to refund is processed?

We do not accept returns and refund unless it is genuine. Returns and refund should be requested within 3 days of delivery. After receiving the product and checked by us, we will confirm the reason for refund is genuine or not, and we will process the refund as a shopping voucher which can be redeemed for your future purchases.

Still have a question?

Please contact us for more information.

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